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United Behavioral Health
4170 Ashford Dunwoody NE # 100
Atlanta,
GA 30319-1457

-- Sunday, April 26, 2009 United Behavioral Health reviews

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Categories: Insurance-Health and Accident [more businesses in Insurance-Health and Accident]

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United Behavioral Health Reviews

Petra reviewed on United Behavioral Health

business listing rating A bunch of incompetents! I have been trying to have a claim fixed for over 30 days. I have been given wrong information passed around to different people and no-one will listen to the problem they just want to pass the phone to another incompetent! I have been given 4 (yes 4) disconnected fax numbers. It has been made very clear theses people in claims do not want to do their job. Whom ever processed my claim from the beginning screwed it up. I have spent hours, days, valuable time on the phone. This claim was OVERPAID to the provider and the provider is still requesting the difference between the amount charged and the amount owed.
Meaning the provider is trying to get paid from them and me!
UBH will not fix this. So wonder why your rates go up! They are sending money not owed to providers and apparently don't care. Code D2 YOU ARE NOT RESPONSIBLE FOR THE DIFFERENCE BETWEEN THE AMOUNT CHARGED AND AMOUNT OWED. Because the provider is going off the incorrect EOB they say UBH needs to reprocess the claim. WHAT A JOKE!
Customer service SUCKS!!!! posted on Thursday, February 10, 2011


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