St Louis Lecture and Seminar Bureaus 711 Old Ballas Rd # 215 Motivational speaker and author Shep Hyken specializes in customer service, customer service training, customer loyalty, customer experience, internal service and relationships. Books include Moments of Magic, The Loyal Customer and Cult of the Customer. St Louis MO Lecture and Seminar Bureaus Shepard Presentations www.hyken.com Customer service customer loyalty customer experience internal service motivation customer experience seminars professional speaker Shep Hyken The Customer Focus customer service articles internal service articles expert cult of the cus Customer service customer loyalty customer experience internal service motivation customer experience seminars professional speaker Shep Hyken The Customer Focus customer service articles internal service articles expert cult of the cus Business Reviews Shepard Presentations Testimonials